Fees / Frequently Asked Questions

Q: Do you bring our pets to your business to care for them?

A: I provide personalized “in your home” care for your loving pets. And boarding is available for cats only.

Q: Do you offer overnights at our house?

A: I provide overnight care on a “as needed” basis starting at $80 overnight (10 pm to 7 am).

Q: What are your fees for the various services you offer?

A: Rates are determined on a “as needed” basis depending on specific needs during a visit. Multiple visits and location .

Basic Rates:

  • Cat Boarding: $30 $ 5 each additional cat

  • Cat Visits: $25 per visit $5 each additional cat

  • Small-Breed Dog Walking: starting at $25 per walk; $5 each additional pet

  • Dog care ( no size restraint ) in enclosed environment $25 Per visit $5 each additional pet

  • Small-Breed animal visits / Rabbits / Guinea Pigs / Birds starting at $25 per visit ( based on a needs basis ) Call for Quote

  • Visits to Vet/Groomer: $30 one-way; $50 round trip

  • Holiday Up-Charge:  $10 (Christmas / New Year’s Eve / Thanksgiving / Easter)

  • Overnight Stays: $ 80 per night (10 pm - 7 am)

Q: What is your process for payment? Can you bill me? Can I pay by credit card?

square-logo-270.png

A: For booking no deposit is needed. Payment is paid in full at the time of  service. Cash checks and Zelle transfer preferred . Credit cards via Square with additional 3% fee accepted .

Q: Do you offer cat boarding?

A: Yes! Cats have free roam of a private secure non-sharing rooms with plenty of TLC throughout the day.

Q: Will you bring in my mail and packages when we are gone?

A: Yes! I will gladly bring your mail and packages in daily. Also water any houseplants .

Q: What happens if there is an emergency with my pets? Will you take them to the vet immediately?

A: First I will contact you or your emergency contact person. Then I will transport your pet to either YOUR veterinary facility or if needed to Animal Emergency & Specialty Center at 423-822-8304.

Q: If our plans change for using the service is there a cancellation penalty? If so, when do we need to cancel by to avoid that fee?

A : To potentially avoid a fee you need to cancel within 24 hours of your first scheduled day of service.

Q: If our return is delayed, how much notice do you need to cover extra days?

A:  If you are delayed please notify me ASAP at 423-313-6443. (Rest assured I will never leave your pets unattended.)

Q: Will you pet sit and walk my large-breed dog?


A: Yes. I will pet sit all large dogs as long as they have an enclosed area to be let out. I will walk small dogs under 25 lbs.

Q: Do you offer services OUTSIDE of your designated service area?

A: Yes, but this is dependent on location and availability. And an additional fee will apply.

Q: What is your background? Do you have any specialized care?

A:  I have been a pet sitter since 2000. My passion is all pets and their welfare. I grew up on a farm taking care of chickens, rabbits, hamsters, cattle, pigs, dogs, horses, and many cats over the years.

Certified

  • Animal Care Assistant

  • American Red Cross Pet First Aid

Volunteered

  • Area Spay / Neuter Clinics

  • Tennessee Feral Cat Trap Release Program

Licensed — Insured

Q: Will you do a “meet and greet” with me and my pets so they can get acquainted to you?

A: Yes! This allows us to discuss your needs, meet your pets, and see their environment. Also your Bow & Meow get to “Sniff” me out for approval. And of course it is complimentary.

Q: Will you take photos of my pets and send them to me while I am gone?

A: Yes! This will be discussed during consultation.

Q: Do you offer boarding service where I can bring my pets to you?

A: Yes! But only for cats. This service is reserved for one-on-one clients needs.

Q: How much notice do you need for your pet sitting / dog walking service / cat boarding service?

A: Advance notice needed to book my service is based on availability.

Q: What’s the best way to reach you?

A:  I can be reached by calling or texting me at 423-313-6443. Or my email at: thepurrfectsitter@epbfi.com and I will promptly respond within 24 hours.

 

Contact Dianne For Free Consultation